EAM as a Service logo

Enterprise Asset Management as a Service

EAM as a Service logo
EAM as a Service logo

Enterprise Asset Management as a Service


EAM as a Service (EAMaaS) is an industry focused, holistic asset management solution, delivered through an all-inclusive SaaS platform that combines EAM, mobility, GIS and digital engineering. This solution applies a combination of technical and asset management strategy expertise to ensure EAMaaS is aligned with industry bestpractice and configured to deliver business value from the outset.

Delivery method


EAMaaS subscription includes: - Productivity Accelerators built on 12 years’ asset management solution experience (tools, configurations and processes to get you working quickly); - A fully managed, “as a Service” cloud platform, you never have to think about the underlying technical design or essential system maintenance; - Entitlement to use IBM’s marketing leading MAS software and related third-party applications; - Unlimited, 24/7 platform support; - EAM maturity and optimisation services.

An all inclusive Enterpise Asset Management Service

Enterprise asset management software and implementation know-how are embedded in the fully managed EAMaaS cloud platform. EAMaaS is not a template solution that you share with others – it is your enterprise asset management solution, configured the way your business needs it. You benefit from the knowledge and expertise nurtured through many years experience designing and implementing solutions for asset intensive organisations across the country and around the world.

Productivity Accelerators

Built on best practice standards and industry specific experience in utilities, civil infrastructure and transportation, Productivity Accelerators are pre-configured components that you can leverage for faster, and more effective implementation. Productivity Accelerators built on 12 years’ asset management solution experience: tools, configurations and processes that will get you working quickly.


All EAMaaS customers have unlimited, 24/7 access to Platform Support to report system bugs or issues with the availability of the platform. - 24/7 system health monitoring - phone and email support channels


EAMaaS is architected in line with industry best practices to ensure the level of availability and performance expected of an enterprise SaaS solution. - A single production and non-production instance - Reoccurring refresh and upgrades of underlying infrastructure hardware and software appliances to minimise risk of unplanned outages


Software as a Service transfers responsibility for system design and maintenance to the cloud service provider. With EAMaaS, you access your software through a web browser, or mobile client, while we take care of things like software patching, backups, security, availability and performance.


Enterprise grade infrastructure located in Australian based data centres with built-in redundancy is dedicated to EAMaaS clients. - Highly available design with 99.99% annual uptime commitment - Always up to date with software patching and upgrades - Automated backup schedule and multi-site replication for a recovery point objective of 2 hours


EAMaaS is ISO27001 and ISO27017 Certified, providing assurance that data security has been addressed at every level. - Secure data and transmissions - Intrusion detection & prevention - End point management - Secure access options