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New York City 311 Service Requests

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Dataset logo

New York City 311 Service Requests

By NYC OpenData

311 Service Requests from 2010 to the present

Product type


Update frequency



May 8, 2023

Delivery method


This data includes most NYC 311 service requests and is updated daily. 311 is a non-emergency number that provides access to non-emergency municipal services.

NOTE: This data does not present a full picture of 311 calls or service requests, in part because of operational and system complexities associated with remote call taking necessitated by the unprecedented volume 311 is handling during the Covid-19 crisis. The City is working to address this issue.


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