NICE CXone
NICE CXone
By NICE
A cloud native, comprehensive platform and unified suite of CX apps that manages customer interactions across multiple communication channels. CXone is a complete, innovative platform that combines digital entry points, journey orchestration, smart self-service, prepared agents, complete performance, and artificial intelligence – all embedded with purpose-built CX AI.
Delivery method
NICE CXone
A cloud native, comprehensive platform and unified suite of CX apps that manages customer interactions across multiple communication channels.
Digital entry points
Journey orchestration
Smart self-service
Prepared agents
Complete performance
Automation
Open cloud platform
NICE CXone
A cloud native, comprehensive platform and unified suite of CX apps that manages customer interactions across multiple communication channels.
Digital entry points
Journey orchestration
Smart self-service
Prepared agents
Complete performance
Automation
Open cloud platform