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Documentation and FAQs

Start here to get answers to your questions about the Red Hat Marketplace. Learn about billing, accounts, security and more topics.

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Support is available for Red Hat Marketplace capabilities such as access, purchasing products, billing, entitlement and provisioning. Beyond documentation, our team of agents are available to address your concerns.

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Our Commitment

We provide prioritized case handling and a support experience that is aligned with your business needs.

Support capabilities

Purchasing products includes unlimited support cases and contacts for the Red Hat Marketplace platform and billing.

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Responsiveness

Major production issues affecting business critical applications are addressed 24/7. Noncritical issues are responded to during business hours.

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